Legal notice
Japan Specified Commercial Transactions Act Disclosure
Seller
Mie Okubo (大久保三惠)
Head of Operations
Mie Okubo (大久保三惠)
Address
30-6-15 四郎丸町, Echizen-shi, Fukui 915-0857, Japan
Phone Number
Will be disclosed without delay upon request.
Email
redprinses1216@gmail.com
Customer Support
Inquiries are accepted by email 24 hours a day. We generally reply within 2 business days.
Price
Shown on each product page (tax included).
Additional Fees
Physical items: shipping is included in the price (shipping within Japan only). Digital downloads: internet connection and data charges are the customer's responsibility.
Delivery
Digital downloads: download links are provided on screen and by email immediately after payment.
Physical items: shipped within 3–5 business days of your order.
Payment Methods
Credit card, Shop Pay, Apple Pay, Google Pay
Payment Timing
Payment is processed when your order is placed.
Returns and Exchanges
Digital downloads: due to the nature of digital products, we do not accept returns or refunds after purchase. If a file will not open or the data is defective, please contact us by email and we will resend working files or issue a refund.
Physical items: we do not accept returns or exchanges for change of mind. If an item arrives damaged, misprinted, or incorrect, please contact us by email within 7 days of delivery. We will send a replacement or issue a refund and cover return shipping.
System Requirements (digital downloads)
A device that can open PDF and ZIP files (computer, tablet, etc.).